How Do I Change/Retrieve my Password?

Rachel Smith -

Your password can be changed/reset in three different ways:

  1. Reset your password using the “Forgot Password” link on the main login page.
  2. Ask your administrator to reset your password.
  3. Change your password from your user dashboard > my profile (if you know your old password).

If you do not know your old password, you can reset your password using the “Forgot Password” link from the main login page:

Click “Forgot Password” on the main login page

Enter your username > Click “Submit”

A link to reset your password will be emailed to the email address on your account. Follow instructions in the email to reset your password.

NOTE: The password must include one special character, one digit (0-9) and one uppercase letter.

If you know your old password, you can change your password from your user dashboard > my profile:

Click “my profile” on your user dashboard

Select "Profile"

Click “Change Password”

Insert your old password and choose a new password > Click “Save”

 

 

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